Our Company
Our Purpose
We offer high-quality products and excellent service to our customers through innovative, efficient, and convenient solutions that help them move forward wherever they
want to go.
Our Mission
We aim to ensure a highest-quality service experience for our customers, delivering the energy they need through continuous innovation in products and services, in order to provide and guarantee a coherent, sustainable, and trustworthy value proposition, supported by specialized and personalized teams.
Service
We work collaboratively to deliver the best experience to our customers, responding in an agile and timely manner to their needs.
Excellence
We put our best effort into every task and challenge. We strive to do things well in order to improve every day and meet our goals and commitments.
Respect
We value people and our environment. We ensure the integrity and safety of our work and respect those who interact with us, through compliance with our Code of Conduct, regulations, and applicable laws.
Strategic Pillars
Customer Centricity
We design products and services to address customer concerns and needs, ensuring the highest quality service experience.
We innovate to enhance process efficiency and improve our product and service offerings.
We operate safely and reliably to secure the company’s long-term sustainability. To that end, we establish policies that create social, economic and environmental value in the areas where we operate. Our efforts in this area focus on people and community, profitability and the environment.
106 Years of Enex
Chile
454 Service stations
224 upa! stores
2,950 Employees
65 Enex E-Pro by Shell Recharge charge points
108 Shell Oil Changes
101 Car washing service
13 Fuel storage and distribution plants
United States
55 Travel centers
63 Quick-service restaurants
1,073 Employees
22 Electric charge points
Paraguay
64 Service stations
28 upa! stores
513 Employees
2 Enex E-Pro electric charge points
1 Oil Change
Sustainability Strategy
Sustainable Profitability
Consolidate profitable growth
for the future.
People and Communities
Enex strives to be renowned for developing its people and to operate in harmony with communities.
Environment and Climate
Promote the use of environmentally friendly products, processes and technology.
Stakeholders
Media
Shareholders
Employees
Customers
Community
Service station distributors
Suppliers
Authorities
Dual Materiality
Material topic
1. Health and safety (employees and customers)
2. Ethics and political regulatory environment
3. Electromobility and transition to new technologies
4. Human capital
5. Availability of fuels, lubricants, and services
6. Socio-environmental management
7. Emissions and climate change impacts
8. Profitability and financial sustainability
9. Customer loyalty and satisfaction
10. Community engagement and social investment
11. Waste management and hazardous substances
Chairmen
Director
Director
Director
Director
Governance
Board of Directors
Governance milestones 2025
Chile
- Climate risk and financial ESG analysis (IFRS S1 and S2).
- Launch of the “Enex Cumple” microsite.
- Reorganization of the retail business, integrating store management into Enex S.A. and creating the position of Store Manager.
United States
- 100% of employees trained in ethics and anti-corruption matters.
- Consolidation of the ethics and integrity framework, with direct oversight from the General Counsel.
Paraguay
- Update of the Code of Ethics and Conduct.
- Launch of the whistleblowing channel.
Excellence and Innovation
Products and Services in Chile by Segment
Excellence and Innovation Milestones 2025
Chile
Operation of 454 Shell service stations and a network of 224 upa! stores.
High penetration of the new generation of
Shell V-Power gasoline.
Partnership with Chilexpress (drop-off service) in upa! convenience stores.
Connection of the La Greda plant to the Sonacol oil pipeline.
Awarding of major industrial contracts such as Nueva Centinela and Glencore.
United States
Opening of two new travel centers in Laredo and Canton (Texas).
Signing of a development agreement with Wendy’s for five additional stores.
Operational improvements in pricing systems, store maintenance, and cash handling.
Execution of fuel supply contracts with strategic suppliers.
Strategic partnership with RedE Charge to deploy a network of 70 fast-charging points by 2026.
Sponsor to the NASCAR Xfinity Series alongside the Haas Racing team.
Paraguay
Consolidation of the network with a total of 64 service stations and 28 convenience stores.
New strategic partnership with the mobility platform Bolt, incorporating exclusive benefits and payment solutions for its drivers.
62% increase in the number of users of the Mi Enex App, driven by new features such as cash payment options.
Sponsorship and participation in the first round of the World Rally Championship held in the country.
New energies - Chile
Electromobility
65 total charging points
Selected to implement Enex’s first electroterminal for public transport in Concepción (Palomares Terminal).
Energy Efficiency
14 photovoltaic plants. Implementation of renewable diesel supply and solar power generation at service stations and for industrial customers.
Shell LNG
Commissioning of the first Shell station with LNG (Liquefied Natural Gas) in Latin America, for freight transport in Chillán Viejo.
Our Team
We aim to ensure a highest-quality service experience for our customers, delivering the energy they need through continuous innovation in products and services, in order to provide and guarantee a coherent, sustainable, and trustworthy value proposition, supported by specialized and personalized teams.
2.950
Workforce Enex Chile
1.073
Workforce Road Ranger
513
Workforce Enex Paraguay
Our Team Milestones 2025
United States
“Top Women in Convenience” award for two of our leaders.
Annual Leadership Summit for strategic alignment.
Implementation of cross-training between stores and food service operations.
Paraguay
Recognition as Employer of the Year by Diario 5Días.
Renewal of the Great Place to Work certification.
88% favorability in workplace climate.
Chile
Conclusion of four collective bargaining agreements, renewed for three years (9% of the workforce).
Implementation of MIDE Digital and consolidation of SAP SuccessFactors.
Execution of strategic in-person meetings with distributors across the country’s 19 regions.
Chile
Certification
Update of the Occupational Health and Safety Management System certification under ISO 45001.
RAEV Awards
Recognition at the RAEV Awards in the category of “Safest Non-Mining Fleet” for the third consecutive year.
Accident reduction
Reduction of the overall accident rate to 1.09 per 100 workers, 0.14 points lower than the previous year.
United States
Accident reduction
Reduction of the overall accident rate to 0.19 per 100 workers, 0.28 points lower than the previous year.
Paraguay
Accident reduction
Implementation of the Food Safety Program, with monthly inspections in stores and systematic food safety controls.
Health and Safety
As a result of our commitment to health and safety and the efforts of our employees, during 2025 our operations in Chile, and the United States, recorded improvements in the most important health and safety indicators.
Approach to Environmental Management
and Social Impact
Protecting the Environment
Enex strives to positively impact our surroundings, reduce the environmental impacts of its operations and promote the growth of both the company and the communities in which it operates.
Circular Economy
Enex promotes a circular economy throughout its operations and actively addresses the challenges posed by Chile’s REP Law. The company has a waste management traceability system, declares hazardous waste via the Ministry of Health’s Hazardous Waste Declaration System and reports non-hazardous waste through the National Waste Declaration System.
Corporate Carbon Footprint
For the sixth consecutive year, our carbon footprint measurement was verified in accordance with the international standard ISO 14064-1:2018 and the GHG Protocol.
Corporate GHG Emissions
Scope 1, 2 and 3 (tons CO2eq)
Chile
- Social investment program in partnership with Lab4U at Colegio La Greda.
- Recognition of Fundación Las Rosas for its outstanding trajectory.
- Eight institutions supported through our initiatives, with a total contribution of CLP 310.2 million.
United States
Support for St. Jude Children's Research Hospital, contributing USD 216,188 to fund research and treatment for childhood cancer.